CYCLE for Business

We enable your business to transition to sustainable mobility.

Make the eco-friendly choice by using electric vehicles for your utility tasks. Rest assured, we'll keep your fleet running smoothly.

All-inclusive Subscription

The all-in-one package: pay a monthly fee to access everything you need to get going: E-Bikes, Service, Insurance and Software.

Leasing

We offer leasing only options to get our bikes with the minimum effort. Maintenance packages available.

Service

Do you already have a fleet? Our experienced mechanics help you keep it up and running.

Purchasing

Do you want to own the vehicles right away? Purchasing options are available for all our models.

Tailored solutions for your business needs

We provide tailored solutions for the utilization of e- and cargo bike fleets, specifically designed to align with your business and commercial demands. Everything is seamlessly integrated, including services and top-notch customer support.

Enterprise Mobility

Make E-Bikes available to your employees for their business travels or introduce a campus fleet.

Restaurants & Delivery Services

Cut costs and reduce delivery times while maintaining sustainability in your last-mile logistics.

Utility Vehicles

E-Bikes come at a fraction of the price compared to combustion engines, and when equipped with boxes or trailers, they can carry as much as the majority of cars.

Healthcare

Our E-bikes get healthcare professionals to patients faster, bypassing traffic and parking stress at a fraction of the cost of a car. They keep your staff energized, healthy, and moving efficiently between appointments.

Choose the vehicle that suits you best

CYCLE vehicles

CYCLE One

Tonda

RadRunner

20FIFTY

Partner vehicles

GEN3

Ready to rent?

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Don't worry about repairs

If your fleet needs repairs, you can either visit one of our workshops or benefit from our mobile service team, which is going to take care of maintenance and repairs at your location.

Fleet Management Software

Thanks to our advanced software, we can efficiently manage thousands of vehicles while guaranteeing unparalleled fleet uptime for industry leading clients worldwide.

• Monitor the performance of your fleet in real time

• Report problems and accidents via App

• Set service dates

• Integrate data with existing systems

• Access historical data

• Benefit from remote control configurations available on select models within our portfolio

Branding

Customise your fleet with our branding solutions, from logos on bike panels to fully personalized frames.

Got questions?

General

What is the minimum age to rent an E-Bike?

You must be at least 18 years old.

Am I allowed to share my E-Bike with someone else, or rent it out to them?

No, only the rider who has signed the rental contract with us is allowed to use the bike.

How do I charge my E-Bike?

Your E-Bike is provided with a charging cable by us.

How much does it cost to fully charge the battery?

The costs may vary and depend on your utility provider. You should assume 0.5 - 0.8 kWh per full charge, depending on the battery type.

Is it possible to rent an E-Bike for only a couple of days or for the weekend?

No. The minimum rental term is currently 1 month.

Is it possible to rent more than one E-Bike?

No. Only one E-Bike can be rented per person.

What are your opening hours?

This depends on the location. You can find the current opening hours on Google Maps.

How fast do the E-Bikes go?

As fast as you can paddle. However, our E-Bikes can only provide motor assistance up to a maximum of 25 kilometers per hour.

How do I look after my E-Bike properly?

You are obliged to clean your E-Bike carefully on a regular basis. Also, make sure that you do not leave your E-Bike outside overnight.

Payment

What are the payment options?

Your rent can be paid by online card payment, automatic Paypal payments or by iDEAL (limited to certain regions).

What happens if my rent cannot be debited?

Please make sure that you have sufficient funds in your account or available through your credit card on the billing date.

Is there an option to buy my vehicle?

No, there’s currently no rent-to-own option.

Service

I have an issue with my bike, what should I do?

In our App, click on “Appointments” to report your problem, then use the calendar function to make an appointment with us in the following 10 business days.

How much time does a service appointment take?

Service appointments take 30 minutes and are handled by our experienced bike mechanics.

What if the damage is so significant that the repair will take longer?

If the repair of your E-Bike will take a long time, we can provide you with a replacement E-Bike, subject to availability.

Who covers the service costs?

It depends on the type of damage. If it is normal wear and tear resulting from ordinary use, we will always cover the cost of the repair.

Accident and Theft

What should I do if I am involved in an accident?

In case of any injuries, please contact emergency services. Irrespective of who is at fault, please always contact the local police.

What should I do if my E-Bike has been stolen?

As soon as you discover your E-Bike has been stolen, you must immediately report the theft to the local police.

I lost my battery. What do I have to do?

Please reach out to our team for assistance. In any case, you will be charged compensation.

I lost my key. What now?

Please reach out to our team to inquire about a replacement key or lock. In any case, you will be charged compensation for the lost key.

Protection

Which protection packages are available?

We offer the "Premium protection" package for an additional monthly fee. This reduces your deductible in case of damage and theft of the E-Bike.

I already have a subscription but would like to add the Premium Protection package, how do I do this?

Simply click on +Add New Products in the Subscription App under Subscription to add the "Premium Protection" package.

Subscription

Is there a minimum term in the contract?

Yes. The minimum term is 1 month.

I would like to cancel my subscription. What do I have to do?

In our App, you can always cancel your subscription for the next billing period until 24 hours prior to the next billing date.